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Customer Services

We know that customer service and in particular claims handling are important measures of an insurance company's worth. Chubb proves its expertise to its customers by using the best resources available to handle every claim fairly and expeditiously.

Claims Services

Discover why Chubb’s claims services is one of the best in the industry.

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A different claim philosophy.

Chubb’s claims philosophy is to treat each customer’s loss as our own.

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Frequently Asked Questions

Here are some Frequently Asked Questions and answers.

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Claim Forms

Access claim forms right here.

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Compliant Hotline

Any additional questions, inquiries or complaints can also be addressed to our complaint hotline: 86 400 889 2120.

Contact Us

Have a question or need more information? Contact us to find out how we can help you get covered against potential risk